Courses, Templates & Guides to Level Up Your Business

Policies

Refund Policy

Because our products are digital and delivered instantly, all sales are generally final. If you experience a download or access issue, contact us within 7 days at info@dcedutech.com and we’ll make it right. For service packages, refunds follow the specific agreement for that service.

Delivery Policy

Digital products are delivered via download link or platform access sent to your email immediately after successful payment. If you do not receive an email within 10 minutes, please check spam or contact us.

Terms of Service (Summary)

All content is licensed for personal or business use by the purchaser only, unless otherwise stated. Redistribution or resale is prohibited. By purchasing, you agree to our policies and to use the materials lawfully.

Privacy

### Privacy Policy **Last updated:** 19 Aug 2026 DC Edutech Sdn. Bhd. ("DC Edutech," "we," "us") provides digital products and services, including online courses, templates, guides, and done-for-you services, through dcedutech.com and related channels. This policy explains what information we collect, how we use it, and the choices you have. **1. Information we collect** We collect information in a few limited ways: - **Information you provide.** When you purchase a product or contact us, we collect your name, email address, and details about your order or request. If you contact us by email or WhatsApp, we collect the content of your message. - **Payment information.** Payments are processed by Stripe. We do not receive or store your full card details. We receive only what Stripe shares with us to confirm and support your purchase. - **Platform account data.** To publish content and measure performance, we use official APIs to access data from our own accounts on platforms such as Pinterest, Etsy, and YouTube. This is limited to our own boards, Pins, listings, videos, and analytics. We do not access other users' data through these APIs. - **Technical and analytics data.** Like most websites, we may collect basic technical information such as browser type, device, pages visited, and approximate location, through cookies and standard analytics tools, to understand how the site is used. **2. How we use information** We use the information to: - Deliver digital products and access links to you. - Process payments and provide customer support. - Improve our products, website, and content. - Publish and analyze our own content on Pinterest, Etsy, YouTube, and similar platforms. - Respond to your enquiries and, where you have asked for it, send you updates. **3. Legal basis** We process personal information on the basis of fulfilling your order (contract), our legitimate interests in running and improving the business, and, where required, your consent. Where data protection laws apply to you (for example the GDPR or CCPA), these are the bases we rely on. **4. How we share information** We do not sell your personal information. We share it only with service providers we need to operate, such as Stripe for payments and hosting or email providers, and only to the extent necessary. We do not share data we access through platform APIs with third parties. **5. Cookies** Our site uses cookies and similar technologies to function and to understand usage. You can control cookies through your browser settings. **6. Data retention** We keep information only as long as needed for the purposes above, such as completing your order and meeting any legal or accounting obligations. After that, it is deleted or anonymized. **7. Your rights** Depending on where you live, you may have the right to access, correct, delete, or export your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us at info@dcedutech.com. **8. Third-party platforms** Where you interact with us through third-party platforms such as Pinterest, Etsy, or YouTube, those platforms have their own privacy policies that also apply. This policy covers our own collection and use of information. **9. Children's privacy** Our products are intended for adults. We do not knowingly collect personal information from children under 13 (or the applicable age in your region) without parental consent. **10. Changes and contact** We may update this policy from time to time. For any privacy questions, contact us at info@dcedutech.com.